Drawing on almost 20 years’ experience with large multi-national organisations, Lottie has held director roles responsible for quality and standards, business development, sales and operations.
A Swedish national, Lottie is fluent in both English and German. Based in the UK, she has worked in multicultural environments throughout Europe.
Lottie is an NLP Master Practitioner and a Certified Master Coach as well as being a qualified Lego Serious Play facilitator. She is also a qualified DiSC Facilitator and a certified Hogan Practitioner. She is a member of the ICF (International Coach Federation) and a Companion Member of the ICS (Institute of Customer Service).
Lottie’s warmth and energy are her trademark when she is facilitating Senior Team Development as well as delivering training to help organisations develop customer focus and increase their emotional intelligence right across Europe.